Hi TechNet / Office for Mac Community,
re: can't open MS Office files located on a windows server file share
Is anyone else experiencing this issue and/or have a fix?
Details:
Clients: Mac OS X 10.6 / 10.7 / 10.8 / 10.9
File share: Windows Server 2008 R2
Connecting via SMB or CIFS
Problem:
When mounting the Windows Server file share, Mac clients are unable to open MS Office 2011 files (not just powerpoint) from that location.
Error message: "there was an error accessing /Volumes/data/folder/presentation.pptx"
- There is no issue creating or deleting MS Office files from that location.
- The Mac 'Preview' application is able to open the same MS Office file without issues.
- The file is not corrupted and can be opened when copied to the desktop.
- Windows clients have no problem opening the file.
- Only this particular file share is having an issue.
Are there any known issues or requirements for Windows Server file shares and MS Office 2011 that would apply to this problem?
Your assistance is greatly appreciated.